Ok let’s start by being completely honest, Indonesia is a developing country so things like power, water, internet and utilities that are always on and reliable in most western countries is not the case here.
Beside these services being up and down like a yo-yo they are expensive, but hey what can you do? Well we have done quite a bit to ensure that your experience at the Dojo is un-interrupted and reliable. That’s why we have built in as much redundancy as possible into the infrastructure including 5 dedicated business grade internet connections to ensure a high quality reliable service for our community.
Internet connectivity in Bali has getting a lot better over the last couple of years. ISP’s regularly experience fibre cuts between the islands in the archipelago or reduced speed because of unexplained routing issues from upstream. To counter this, we have some pretty smart tech heads and 5 load balanced Internet connections for redundancy, we can now proudly say that we have 100% uptime and some pretty decent download an upload speeds.
Total Current Bandwidth: 200Mbps
We use five different Internet Service Providers (ISP) all with different major Indonesian backbones to insure fastest possible routing and reliability. Advanced load balancing and layer 7 packet inspection is setup on the routers that will auto detect if a connection has latency issues or has failed and automatically reroute traffic through to a stable connections to ensure your skype calls and all your internet needs are reliable. Please understand being in a developing country there is always things outside of our control, so we make no guarantees.
Speed Test: Since the connections are load balanced doing a speed test will never give you full bandwidth speed as it will depend on which connection the router sends you on i.e. Round Robin. Using download tools that use multiple connection such as Dropbox or FTP will increase your upload and download speeds dramatically as it will utilise the full network. If you need help or advise with this talk to one of our hosts.
Connectivity in Bali & Indonesia Routing
Bali has 7 main fibre links but only 3 of these are for public or commercial use, with the others used for government or military purposes. The 3 upstream connections route through to the island of Java then out to Singapore, Hong Kong & Australia. Please be aware that all traffic in Indonesia is monitored and goes through the “Great Indonesian Firewall”, so sites for gambling, pornography etc are blocked and illegal in Indonesia. This isn’t really an issue but does add some latency and some sites will get blocked, just please be aware of this.
QOS (Quality of Service)
Dojo Bali uses QOS on our network to ensure fair usage and speeds for all our members. Our QOS is designed to give highest priority to people using communications protocols such as Skype, VOIP, Google Hangouts etc. Torrents on the network are blocked this ensures that the network is fair for all users. If you have specific download or uploads needs just ask.
LAN & Wifi
Our local network uses insulated CAT6 cabling giving us 1GBIT internal Ethernet speeds with 2 x Mikrotik CCR1009-8G-1S Cloud Core routers, UniFi Switch US-24 QSG Unifi & Pro POE touch switches, UniFi AP AC 802.11ac PRO Access Points which are up to 5x faster to support high-density Wi-Fi networks supporting both 2.4ghz and 5ghz speeds and located in all major spaces and meeting rooms and conveniently next to the pool.
All our routers are in located in dedicated air-conditioned server room to keep them running at optimum temperature, keeping them away from the Bali heat and humidity.
Hardwired LAN connections are only available in Skype booths, for Mac users make sure you have Ethernet to USB adaptors, we do have some on stock however members sometimes take off with them never to be seen again.
Power always comes first no power and the routers & internet won’t work, don’t worry we have that covered also. The Dojo Canggu has 23,000watt power supplied by the Indonesian Government however this is quite unreliable with rolling power outages a regular fixture on the calendar for extended periods up to 7 hours. To counter this, we have installed:
- UPS (Uninterrupted Power Suppliers)
We have UPS on all our network, hardware, devices and WIFI access points this insures no interruption to our internet connection and local network. This means when the power goes down we can continue to run for at least 7 hours without using generators.
We have a Honda 9KVA generator which is on standby for critical times and to run appliances, charging the UPS, lights, fans and your laptops in the event of power outages.
- Power Stabilizers
Bali power is known for frying new Mac books and mobile phones while plugged into the power, be careful in your guest houses or villa, always check your using stabilized power, all power throughout the Dojo is clean and stabilized to ensure your devices are getting correct voltage, and your new MacBook of Phones don’t get fried.
To save energy the Dojo uses all LED and energy efficient globes.
- Power Outlets
Indonesia uses the power plug type of 2-pin , 220 volts / 50Hz, similar to Australia and European countries. So depending where you are from, you may need a converter to a 2-pin head. We have some space in the Dojo setup with international power points also to make things easier. We did buy a load of of convertors for use of members but these have all disappeared, therefore you can buy one at the front desk.